Reporting to the Team Manager you will be responsible for investigating post travel queries/complaints from customers and responding in writing with relevant information/compensation. Working Monday to Friday, you will enjoy 20 days holiday plus bank holidays and a great, supportive team environment where you take ownership for delivering the results of your own allocated cases. Full training will be given, but previous relevant experience within the customer services/complaint handling sector would be an advantageous. You must possess strong IT skills (Word, Excel & internet) and be able...

Travel Jigsaw - the fastest growing car hire broker need enthusiastic and dedicated telesales agents who enjoy working in a busy online environment. Along with smashing sales targets, you will also guarantee impeccable customer service on every call. Main responsibilities will include: Taking inbound calls and converting these enquiries into bookings with accurate rental rates that meet customer requirements. Maximising up-selling opportunities on each and every call. Identifying reasons for not booking and confidently overcoming customers objections. Actively maintaining product and...

This role is instrumental within one of our busiest customer support teams investigating and responding to queries via incoming emails and over the telephone. Working within a small team, advisors will initially be allocated their work but will be supported to progress to the stage where they identify and prioritise their own work load on a daily basis. The main focus: Answer queries ranging from quoting/booking car hire and amending existing reservations to handling minor pre-travel issues and acting as a general point of contact for our customers before they collect their vehicle. Taking

We need enthusiastic and dedicated telesales agents who enjoy working in a busy online environment. Along with smashing sales targets, you will also guarantee impeccable customer service on every call, working across a shift pattern Monday to Sunday. Main responsibilities will include: Taking inbound calls and converting these enquiries into bookings with accurate rental rates that meet customer requirements. Maximising up-selling opportunities on each and every call. Identifying reasons for not booking and confidently overcoming customers objections. Actively maintaining product and...

Reporting to the Customer Service Manager, as a customer service agent you will be part of the customer service team dealing with and answering customer queries post travel, whilst understanding the importance of ensuring our customers are happy with our product and services. Key Responsibilities: To liaise with our customers, over the telephone, by post and email ensuring they receive high standards of service. To conduct investigations to customers queries on their behalf both internally and externally with our providers ensuring professionalism at all times. To assist with closing...

As the fastest growing car hire broker, we are currently looking to recruit Dutch speakers. Handling some calls in Dutch and dealing with Dutch email communication this is an exciting and varied role based in central Manchester. Excellent basic salary with monthly bonus plus benefits. Requirement: good IT skills (Internet, Word & Excel) and must be fluent in Dutch. Key Skills Required: Dutch - fluent written and verbalKeyskills: Dutch - fluent written and verbal.

Travel Jigsaw, the fastest growing car rental broker is looking for Danish speakers to join it's team. We have a number of roles currently available at our UK HQ in Manchester. Whether you are looking to work in telesales, customer service or administration we need Danish speakers to join our expanding Danish teams. With superb salary, montly bonus, perfect central location, child care voucher scheme and travel industry concessions, we are now inviting applications to Danish speakers for our roles. Key Skills Required: Danish - fluentKeyskills: Danish - fluent.

Located in central Manchester, we need enthusiastic and dedicated Dutch and German speakers who enjoy working in a busy online environment. Along with smashing sales targets, you will also guarantee impeccable customer service in Dutch or German on every call, working across a shift pattern Monday to Sunday. Main responsibilities will include: Taking inbound calls in Dutch or Germanand converting these enquiries into bookings with accurate rental rates that meet customer requirements. Maximising up-selling opportunities on each and every call. Identifying reasons for not booking and...

Travel Jigsaw - the fastest growing car hire broker, need enthusiastic and dedicated telesales agents who enjoy working in a busy online environment. Along with smashing sales targets, you will also guarantee impeccable customer service on every call. Main responsibilities will include: Taking inbound calls and converting these enquiries into bookings with accurate rental rates that meet customer requirements. Maximising up-selling opportunities on each and every call. Identifying reasons for not booking and confidently overcoming customers objections. Actively maintaining product and...

Superbly located in Manchester, UK Travel Jigsaw (the fastest growing car hire broker) need Portuguese speakers who enjoy working in a busy online environment. Along with smashing sales targets, you will also guarantee impeccable customer service on every call.Main responsibilities will include:Taking inbound calls and converting these enquiries into bookings with accurate rental rates that meet customer requirements.Maximising up-selling opportunities on each and every call.Identifying reasons for not booking and confidently overcoming customer's objections.Actively maintaining product...